Categories
Search
Cancellation policy
The following legal right of withdrawal applies to consumers only:
(Verbraucher ist jede natürliche Person, die ein Rechtsgeschäft zu einem Zwecke abschließt, der weder ihrer gewerblichen noch selbständigen beruflichen Tätigkeit zugerechnet werden kann)
You may revoke your declaration to conclude a sales contract within a period of two weeks in written form (e.g. by letter, e-mail, facsimile) without stating a reason or, by returning the goods if the goods have been delivered before expiration of the time limit. The time limit commences upon receipt of this notification in written form, but not prior to receipt of the goods by the recipient (in case of recurring delivery of goods of the same kind not before receipt of the first partial delivery) nor prior to complying with our duty of information pursuant to “Section 312c, paragraph 2 of the German Civil Code” in conjunction with “Section 1, paragraphs 1, 2 and 4 of the German Civil Code Information Decree” as well as our obligations under “Section 312e, paragraph 1, sentence 1 of the German Civil Code” in conjunction with “Section 3 of the German Civil Code Information Decree”. To safeguard the withdrawal time limit it is sufficient to dispatch the notice of withdrawal or the goods on time.
The withdrawal is to be addressed to:
myenergyshop.com
Reinsburgstr. 100
70197 Stuttgart
GERMANY
info@myenergyshop.com
In the event of effective withdrawal, any mutually received benefits are to be refunded and possible deriving benefits (e.g. use advantage) to be returned. If the purchaser is unable to release the rendered benefits either in full or in part or only in a deteriorated condition, he may be liable to compensate us in this respect. This does not apply to surrendered goods if such deterioration is entirely attributable to their inspection as it would have been possible, for instance, at a retail business. Furthermore, you may avoid the obligation to pay compensation by not making use of the goods as an owner and by refraining from all activities that may affect the value of the goods.
Items transportable by parcel post are to be returned. Return shipping expenses are to be paid for by the purchaser if the goods delivered correspond with the order and the price of the goods returned does not exceed 40 Euros. The cost of returning goods of a higher value must also be carried by the purchaser, if at the time of withdrawal the payment or contractual agreed upon partial payment has not been made; otherwise the returning of goods is free of charge. Items unable to be sent as a parcel will be collected from the purchaser. Obligations of refund of payments must be fulfilled within 30 days. The term starts for you with the submission of your withdrawal declaration or the goods, for us with its receipt.
The right of withdrawal does not apply to the delivery of audio or video recordings (e.g. CD’s or DVD’s) or software, as long as the data storage medium was sealed and has been unsealed by the person ordering. Furthermore, the right of withdrawal does not apply to the delivery of newspapers, magazines and illustrated magazines. In addition to this the right of withdrawal does not apply to goods produced according to customer specifications or goods that have clearly been designed for the personal requirements of the customer.
Right of Withdrawal
You may revoke your declaration to conclude a sales contract within a period of two weeks in written form (e.g. by letter, e-mail, facsimile) without stating a reason or, by returning the goods if the goods have been delivered before expiration of the time limit. The time limit commences upon receipt of this notification in written form, but not prior to receipt of the goods by the recipient (in case of recurring delivery of goods of the same kind not before receipt of the first partial delivery) nor prior to complying with our duty of information pursuant to “Section 312c, paragraph 2 of the German Civil Code” in conjunction with “Section 1, paragraphs 1, 2 and 4 of the German Civil Code Information Decree” as well as our obligations under “Section 312e, paragraph 1, sentence 1 of the German Civil Code” in conjunction with “Section 3 of the German Civil Code Information Decree”. To safeguard the withdrawal time limit it is sufficient to dispatch the notice of withdrawal or the goods on time.
The withdrawal is to be addressed to:
myenergyshop.com
Reinsburgstr. 100
70197 Stuttgart
GERMANY
info@myenergyshop.com
Consequences of Withdrawal
In the event of effective withdrawal, any mutually received benefits are to be refunded and possible deriving benefits (e.g. use advantage) to be returned. If the purchaser is unable to release the rendered benefits either in full or in part or only in a deteriorated condition, he may be liable to compensate us in this respect. This does not apply to surrendered goods if such deterioration is entirely attributable to their inspection as it would have been possible, for instance, at a retail business. Furthermore, you may avoid the obligation to pay compensation by not making use of the goods as an owner and by refraining from all activities that may affect the value of the goods.
Items transportable by parcel post are to be returned. Return shipping expenses are to be paid for by the purchaser if the goods delivered correspond with the order and the price of the goods returned does not exceed 40 Euros. The cost of returning goods of a higher value must also be carried by the purchaser, if at the time of withdrawal the payment or contractual agreed upon partial payment has not been made; otherwise the returning of goods is free of charge. Items unable to be sent as a parcel will be collected from the purchaser. Obligations of refund of payments must be fulfilled within 30 days. The term starts for you with the submission of your withdrawal declaration or the goods, for us with its receipt.
Exclusion of the right of Withdrawal
The right of withdrawal does not apply to the delivery of audio or video recordings (e.g. CD’s or DVD’s) or software, as long as the data storage medium was sealed and has been unsealed by the person ordering. Furthermore, the right of withdrawal does not apply to the delivery of newspapers, magazines and illustrated magazines. In addition to this the right of withdrawal does not apply to goods produced according to customer specifications or goods that have clearly been designed for the personal requirements of the customer.
Languages
New arrivals
Log in
Share
